Here at The Unite Group, our expert IT team are on hand to provide you with IT Support.
Our skilled engineers are both friendly and knowledgeable. And are here to help you with any issues on a daily basis.
The help desk is open from 8:30am until 5:00pm. We also offer out-of-hours support when required.
Expert Knowledge and Advice
We provide the highest standard of service and can solve any queries that you may have. Engineers at The Unite Group are fully trained and qualified to provide you with IT support during your working day. We provide continuous professional development to ensure our expert IT team are kept up to date with the latest technology. This allows us to support your business by taking the responsibility of your IT off your hands.
Efficient Data Management
Our expert IT team support your business by keeping your data secure and safe. We manage your data efficiently and securely at The Unite Group. Our managed backups are the only product that can stand between your company and a complete loss of data. Our expert IT team fully manage your back ups to ensure your data is kept safe and secure. Your backups are monitored meaning we can be sure they are always successful and up to date.
Complex Problem Solving
Our expert IT team are experienced in solving complex technical issues. The engineers aim to solve any issues without disrupting your working day. No matter how big or small, our friendly team are ready to help on the end of the phone. But we will ask first – have you tried turning it off and back on again?!
Cyber Security
Here at The Unite Group, we understand the importance of security for your business. We keep all your data safe and secure through managed backups. And our expert IT team are regularly trained on Cyber Security to ensure your IT is kept in safe hands.
Dedicated Monitoring
Our competent IT systems are constantly monitoring your Managed IT in the background whilst you work. Our systems run automatic tests and repairs, meaning you won’t notice most of the near misses that you’ve swerved! This means we can support your business by keeping you up and running during the working day.
Unrivalled Support
Excellent customer service is at the heart of everything we do. Our aim is to ensure our customers leave the phone call feeling secure that their Managed IT is kept in safe hands. Our expert IT team are friendly, responsive, and reliable. If an issue occurs, they are a phone call away and on hand to help.
We are here to provide quality advice and support for our clients whenever they need it. And our engineers are prepared to solve any queries in a timely manner.
If you would like us to support your business through our Managed IT Services then give us a call on 0191 466 1550 or email us on info@theunitegroup.co.uk.