IT Support News & Blogs
Windows 10 in 2026: ESU vs Upgrade vs Replace for UK SMEs
Windows 10 reached its end of support on 14 October 2025, but many organisations are already planning for Windows 10 end of support 2026 as they consider their next steps. Microsoft no longer provides free security updates for any Windows 10 device. If your business...
2G Switch-Off: Why UK Businesses Should Start a Device Audit Now
UK mobile network operators will switch off their 2G networks between 2029 and 2033. The 3G switch-off is already nearly complete, with most operators finishing by early 2026. DSIT published formal guidance on 24 March 2026 confirming the timeline and urging...
10 Power Automate Workflows Every SME Office Can Set Up This Quarter
If your business uses Microsoft 365, you already have access to Power Automate. Most SMEs never touch it. The tool sits inside your existing subscription, capable of automating repetitive admin tasks that eat into your team's working day, but nobody has time to...
How to Create a Cyber Incident Response Plan for Your SME
Most small businesses know a cyber attack could happen to them. Far fewer have a written plan for what to do when it does. The result is predictable. When something goes wrong, whether it is a ransomware notification, a compromised email account, or unusual activity...
Phishing Attacks in 2026: What UK Businesses Still Get Wrong
Phishing attacks remain the most common cause of cyber breaches in the UK. The government's Cyber Security Breaches Survey found that 85% of businesses that experienced a breach identified phishing as the attack method. That figure has barely shifted in three years....
ISDN Switch-Off Checklist: Every Device Your Business Needs to Migrate Before 2027
All ISDN and PSTN services in the UK will be permanently switched off on 31 January 2027. An estimated six million businesses still rely on these legacy connections for phone systems, broadband or connected devices, and many have not started planning their migration....
What Happens When a Cyber Threat Hits Your Business? Inside Huntress Managed EDR
Most businesses understand that antivirus is no longer enough. Fewer understand what happens next. Managed endpoint detection and response (EDR) monitors every laptop, desktop and server in your business for suspicious activity, then detects,...
What Happens When a Cyber Threat Hits Your Business? Inside Huntress Managed EDR
Most businesses understand that antivirus is no longer enough. Fewer understand what happens next. Managed endpoint detection and response (EDR) monitors every laptop, desktop and server in your business for suspicious activity, then detects,...
What Is SoGEA Broadband and Why Is It Replacing Your Business Phone Line?
SoGEA stands for Single Order Generic Ethernet Access. In plain English, it is broadband delivered over the same fibre-to-the-cabinet infrastructure your business probably already uses, but without requiring a traditional phone line. You get the...
From Experimental to Essential: How UK SMEs Are Embracing AI in 2026
AI for SMEs has shifted from ‘something to try when we have time’ to a practical way to get more done with the same headcount. For UK SMEs, AI is now less about experiments and more about quietly handling admin, content and routine decision-making in the background....
Unified Communications: What It Is and Why SMEs Are Finally Using It
Unified communications brings your calls, video meetings, messaging and sometimes contact centre tools into one joined-up platform, instead of spreading them across separate apps. For UK SMEs, that usually means fewer missed messages, smoother collaboration and one...
Why Reliable IT Technician Support Is Essential for Modern Businesses
Every business relies on technology to operate smoothly. From day-to-day communication to data storage, cyber security and cloud systems, technology underpins almost every process. When something goes wrong, the impact can be immediate and costly. Therefore,...
Why Choosing Managed Service Providers in the UK Matters for Your Business Growth
Outsourcing your IT management is not just a trend — it’s a strategic move. Many organisations are now turning to managed service providers in the UK to handle everything from daily support to major technology transformation. According to a recent study,...
International Internet Day 2025: 5 Tips to Stay Safe Online
What Is International Internet Day? International Internet Day is celebrated every year on 29th October, marking the anniversary of the first-ever internet transmission in 1969. This day reminds us just how far the digital world has come and how much...
Responsible Disposal, Meaningful Impact: E-Waste Day 2025 with The Unite Group
What is E-Waste Day 2025? E-Waste Day, observed on 14th October, is an annual awareness initiative that highlights the growing problem of electronic waste (e-waste). In addition, it encourages individuals and businesses to dispose of their unused or outdated...
Why Local Matters: The Benefits of Choosing IT Support in the North East
When it comes to keeping your business running smoothly, few things are as important as reliable IT support. From ensuring secure networks to resolving downtime quickly, the right IT partner makes a real difference to your productivity and peace of mind. But one...
How IT Helpdesk Support Keeps Your Business Running Smoothly
Technology is a massive part of daily business life. Whether it's emails, files, software, or cloud platforms, your team depends on everything working smoothly. But when problems arise, waiting hours for a response or trying to fix things yourself just isn’t...
Why Digital Access Should Be Part of Your Managed IT Strategy
Global Accessibility Awareness Day (15 May 2025) is a timely reminder that technology should work for everyone. For businesses, it’s more than just a one-day initiative. It’s an opportunity to evaluate how inclusive your digital systems truly are. In 2025, that means...