none
IT Support Services Provider

Managed IT Services involve the outsourcing of your business’ IT structure and management to a third party, like us here at The Unite Group. There are many benefits to this but why should you choose The Unite Group as your IT Support Services Provider?

We know that your IT Systems need to be reliable, they need to meet your business needs and more importantly, they need to be cost-effective. Information technology (IT) services are services used by organizations to create, manage, and deliver information, next to assisting with other business functions (statista.com).

Expert Knowledge and Advice

Here at The Unite Group we understand how important it is for you and your staff to feel confident in their IT Support Services Provider. That’s why our team of experienced engineers undergo continuous professional development ensuring that no matter the query they are always best prepared with the most up to date technical knowledge. Ensuring we provide you with the highest standard of service possible.

Cost-Effective

When you outsource your Managed IT Services to The Unite Group, you are working with a company who understands the balance of cost and a quality service. We provide an excellent service but split the cost into monthly payments so that your IT services are managed at an affordable cost.

Another main benefit is that we charge per user rather than device. At The Unite Group, we understand that flexibility and mobility is a priority in the workplace. Your employees may use a number of devices from mobiles to laptops to PCs. By charging per user, we save your company a mass amount of revenue, allowing us to be a cost-effective yet reliable IT Support Services Provider.

Secure Your Data

Your company’s data is at the core of what you do. If your business was to go offline, we have the backup solutions to keep your business running whilst your data is restored. Our engineers have regular Cyber Security training, meaning that we are fully equipped to solve any problem that comes your way! Replication with The Unite Group means that your business is fully covered and ready to respond to any challenges.

Microsoft Partners

The Unite Group are Microsoft Partners, which means that your Microsoft licenses will be managed by fully qualified engineers. Here at The Unite Group, we can support your business to move to Microsoft 365. We understand that each business has different requirements, therefore we will make sure our customers pick the appropriate package for their business’ needs.

Strategic Planning

We strive to ensure that our IT Services are planned to your business’ goals and needs. We factor in your timescales and cost planning when developing a plan for your business. We provide quarterly review meetings where we discuss your services and where any improvements could be made. Our engineers are trained on Cyber Security meaning they are fully equipped to safeguard your business, making us an IT Support Services Provider that you can trust.

Just a Phone Call Away

The team are on hand to answer any of your queries between the hours on 8:30am until 5:00pm to provide IT support via phone call or on site where required. Our Help Desk Engineers can remotely access your IT and can troubleshoot any issues that may arise with little downtime. We also offer out of hours working for our customers where required.

Keep your Business Running Smoothly

The Unite Group are the IT Support Services Provider that can keep your business running smoothly when your attention is elsewhere. We ensure this by providing daily IT support, Proactive Management and Strategic Planning. We make sure that the service we provide caters to your business’ needs and we adapt to any changes with little downtime

If you are looking for an IT Support Services Provider, then why not give us a call on 0191 466 1050 and we can discuss how we can help your business.