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An image showing IT support in action.

Managed IT support is a way for businesses to hire a third-party IT specialist, like The Unite Group, to manage their IT. This can cover aspects such as daily maintenance, cloud support, issue resolutions, data backup and much more. You might be thinking, okay but how is this better than doing it myself in-house? Here’s why!

Expert Knowledge and Advice

Here at The Unite Group we understand how important it is for you and your staff to have confidence in their Managed IT. After all it is the backbone of many businesses! That’s why our team of experienced engineers undergo continuous professional development. This ensures that no matter the query they are always best prepared with the most up to date technical knowledge. Ensuring we provide you with the highest standard of service possible.

Secure Your Data

Your company’s data is at the core of what you do. If your business was to go offline, we have the backup solutions to keep your business running whilst your data is restored. Our engineers have regular Cyber Security training and are trained on Cyber Essentials. Therefore, we are fully equipped to solve any problem that comes your way! Replication with The Unite Group means that your business is fully covered and ready to respond to any challenges with very little downtime.

Keep your Business Running Smoothly

Our Managed IT Support will keep your business running smoothly when your attention is elsewhere. We ensure this by providing daily IT support, Proactive Management and Strategic Planning. We make sure that the service we provide caters to your business’ needs and we adapt to any changes with little downtime.

Just a Phone Call Away

The team are on hand to answer any of your queries between the hours on 8:30am until 5:00pm. They can provide IT support via phone call or on site where required. Our Help Desk Engineers can remotely access your IT and can troubleshoot any issues that may arise with little downtime.

Hardware Procurement

As part of our Managed IT Support, we will assess your current hardware and how these fit in with your plans. We can then procure new hardware on your behalf, saving you huge chunks of time.

Instead of spending hours searching for the right laptop model or work phone for your staff, we can do it for you. As we are not tied to any one supplier, we can make sure we find the perfect hardware for your business at the best price. Saving you money as well as time!

Cost-Effective

When you outsource your Managed IT Services to The Unite Group, you are working with a company who understands the balance of cost and a quality service. We provide an excellent service but split the cost into monthly payments. This way your IT services are managed at an affordable cost.

Another main benefit is that we charge per user rather than device. At The Unite Group, we understand that flexibility and mobility is a priority in the workplace. Your employees may use a number of devices from mobiles to laptops to PCs. By charging per user, we save your company a mass amount of revenue, allowing us to be a cost-effective yet reliable IT Support Services Provider.

Considering Managed IT Support? Why not give us a call on 0191 466 1050 and we can discuss how we can help your business.