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Microsoft Secure Score: what the number means, and what moves it

Microsoft Secure Score: what the number means, and what moves it

by Casey Davies | Nov 5, 2026 | Blog, Cyber Essentials Blogs

Microsoft Secure Score is a number in the Microsoft Defender portal that measures how many of Microsoft’s recommended security settings your business has switched on. Microsoft shows the score as points achieved out of the total points available. It also displays the...
Business Standard vs Business Premium: what the gap buys a small business

Business Standard vs Business Premium: what the gap buys a small business

by Casey Davies | Nov 3, 2026 | Blog, IT Support Blogs

Microsoft 365 Business Standard and Microsoft 365 Business Premium give you the same Office apps, the same email, the same Teams and the same terabyte of storage per person. On Microsoft’s UK price list in October 2026 the plans with Teams sit at £10.80 and £16.90 per...
Conditional access: the Business Premium feature many firms never switch on

Conditional access: the Business Premium feature many firms never switch on

by Casey Davies | Oct 30, 2026 | Blog, IT Support Blogs

Multi-factor authentication checks who you are. Conditional access checks whether that sign-in should be allowed at all: from where, on what device, into which app. If your business is on Microsoft 365 Business Premium, you already pay for it. Microsoft’s own...
Phishing simulation: what your Microsoft licence gives you

Phishing simulation: what your Microsoft licence gives you

by Casey Davies | Oct 27, 2026 | Blog, Cyber Essentials Blogs, Cybersecurity, IT Support Blogs

A phishing simulation sends your own staff a safe, fake phishing email, records who clicks, and turns the moment into a short lesson. Microsoft’s version is called Attack simulation training, and it is easy to assume it comes with Microsoft 365. In reality, it comes...
Shadow AI: the risk hiding in everyday work apps

Shadow AI: the risk hiding in everyday work apps

by Casey Davies | Oct 22, 2026 | Blog, IT Support Blogs

Shadow AI is any use of AI that sits outside the systems and processes your business has approved. The picture that usually comes with the phrase is a member of staff choosing to paste a client contract into a free chatbot. That happens, and it is the version the...
Office WiFi problems: is it the WiFi, the line or the laptop?

Office WiFi problems: is it the WiFi, the line or the laptop?

by Casey Davies | Oct 20, 2026 | Blog, IT Support Blogs

‘The WiFi is bad’ covers three different faults, and they have three different fixes. The broadband line into the building can be too slow or too busy. The wireless network inside the building can have gaps, interference or too many devices on one box. Or a single...
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