Are you a business looking to outsource your IT needs to a third-party company? Here is why The Unite Group are a leading provider of Managed IT Support!
We are Microsoft Partners
The Unite Group are a Microsoft Partner, demonstrating our ability to meet customers evolving needs in today’s dynamic cloud marketplace. We can support your business to move to Microsoft 365. Our team of experts will be there to support your ongoing needs and help ensure you get the most out of the Microsoft 365 suite of products!
Even better, due to us being Microsoft Partners you can be sure that your Microsoft licences are being managed by fully qualified engineers, giving us the edge in your IT support. We also understand that every business has different needs. That’s why we make sure you choose the appropriate subscription products to suit your business requirements.
From Migration Technical Project Planning to Configuration and Customisation, our team are here to provide unrivalled Microsoft 365 support. Additionally, we have access to dedicated partner support, providing a priority support service when we need Microsoft’s assistance to resolve any potential technical issues promptly. Making us a leading provider of IT Support!
Essential Business Continuity
We know that data backup is a core foundation of your IT systems resilience. Could your business cope with being offline for a day or more when data and systems are recovered from backup only? If the answer is no, then you need a business IT continuity solution.
Our business continuity options can replicate all your servers and important data, in a secure cloud environment and made available to you within an hour. Even in the event of an outage! Our team here at The Unite Group would fully manage this process and are on hand 24/7 to get you back online!
Unrivalled Support
What else makes us a leading provider of IT Support? Our expert engineers! They are on hand to answer any of you or your staff’s queries between the hours on 8:30am until 5:00pm. We will support you via phone call or on site where required. One useful aspect of our support is that our Help Desk Engineers can remotely access your IT. This means they can troubleshoot any issues that may arise with very little downtime for your business.
We will also never tell you a piece of equipment is not covered. If it belongs to a supported person our dedicated helpdesk will look to get you back online, it’s as simple as that!
This also means that when working with us there are no hidden costs or surprises! If the person is covered then we will get them back online. Even if that’s means coming out to site to investigate issues we are unable fix remotely. Furthermore, we will also never charge you extra for a working on a phone, tablet, or laptop when away from the office. We will support you and make sure we are there to help quickly!
Cost Effective
Not only do we provide an excellent service, but we also split costs into monthly payments so that your IT services are managed at an affordable cost. No more getting charged for things you have never heard of. We will give you one price per head, simple! This fair system means you can concentrate on the million other jobs you’ve got to do, safe in the knowledge your tech and costs are under your control.
If you are considering placing your outsourced IT support services with The Unite Group or would like to know more, book your free consultation today. You can give us a call on 0191 466 1050 or emailing us on info@theunitegroup.co.uk. Check out our social media for more updates and tips!