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Managed IT Services

Companies choose to make use of Managed IT Services when they would like to outsource their IT to a third-party business.

At The Unite Group, we understand that your Managed IT Services need to be reliable, they need to meet your business needs and more importantly, they need to be cost-effective.

By outsourcing your Managed IT Services to The Unite Group, you put the responsibility in our hands and allow yourself to focus on doing what you love!

So, what do our Managed IT Services include?

IT Support

Our Managed IT Services include remote and on-site IT Support. If you PC fails, or you can’t access your emails – our expert engineers are ready to provide you with the support you need to get back online.

We run automatic tests and repairs whilst you work, meaning you won’t notice some of the near misses you’ve swerved.

If there is ever a time you do need our help, we are just a phone call away. We can also provide on site or out-of-hours support where necessary.

You can contact our expert team by raising a ticket or giving us a call. Our Help Desk Engineers can access your PC remotely and can provide immediate solutions.

Microsoft 365

Here at The Unite Group, we can support your business move to Microsoft 365. Microsoft 365 is a suite of apps that help you stay connected and get things done (Microsoft, 2022).

The Unite Group are Microsoft Partners, meaning you can be sure that your Microsoft licenses are being managed by fully qualified engineers.

Microsoft 365 provides your company with a range of applications which promotes flexibility, productivity, and collaborative working.

All businesses are unique and have different needs, therefore we support our customers to pick the appropriate subscription products to suit their business’ requirements.

Managed Backup Services

Managed backups are the only product that can stand between your business and a complete loss of data.

We can fully manage your backups, ensuring that your data is safe and secure. Your backups are monitored meaning we can always be sure they are up to date and successful.

Backups are safely stored and monitored in the cloud. And on the chance that you require extra security, we can store an off-site copy in our secure data-centre.

Business Continuity

Could your business cope with being offline for a day or more whilst your data is recovered from your backups? If your answer is no, then you need a business IT continuity solution!

We can replicate all your servers and important data, in a secure cloud environment. The replications can be made available to you within an hour, in the event of an outage.

Our Managed IT Services can provide you with a full IT solution to your business, which reduces your in-house overheads.

We increase your IT efficiency at an affordable, monthly cost. And we price per user rather than device, allowing your staff to work across a number of devices.

If Managed IT Services is something you are considering for your business, then give us a call on 0191 466 1050 or email us on info@theunitegroup.co.uk to discuss how we can help your business.