A chat with Cassandra, one of our Client Account Managers

We introduce you to our latest member of the team, Cassandra. Cassandra has joined our sales team as one of our Customer Account Managers. She has fit into the team perfectly and has had a great response from many of our clients here at The Unite Group.

We recently had a chat with Cassandra to find out a bit more about her and her role…

Growing up, what did you want to be?  

From studying Art and Design at college at the age of 18, I was always interested in creative hobbies and liked to sketch and doodle and had a good imagination with storytelling. I always dreamt about going into animation and working with creative people. The role I have landed in is slightly different to this, however, I am excited to see where this role takes me.

What is your role at The Unite Group and how did you end up where you are now?  

My role with The Unite Group as a Client Account Manager is to develop relationships with existing and new clients. Provide high levels of customer service by reviewing their needs and understanding their business. Organising my own diary and face-to-face engagement. Promoting up-to-date information, advice, and guidance on all the company’s services and products. Sourcing new opportunities through networking and attending group memberships to raise the company’s profile.

I was looking for a new opportunity after recently being made redundant and was approached by The Unite Group after meeting and building a relationship with some of the team. I feel like I have finally found the right role for me and really excited for the future.

What does a typical day look like at The Unite Group? 

My typical day at The Unite Group usually starts off with a team update, then planning the week ahead with appointments, making calls and sending emails, updating company systems, visiting clients, attending networking events, and updating social media with posts. No two days are the same and that’s what I love about my role!

What is your most and least favorite part of the job? 

My favourite part of the job is meeting and talking to people as I find people very interesting. I love being able to help people and make an impact and learning new skills.

My least favourite is all the admin involved and all the systems to remember.

What is your greatest achievement? 

My greatest achievement has got to be becoming a mother and raising my daughter into a caring thoughtful and polite young lady.

Where do you see yourself in 10 years’ time? 

Within the next ten years, I want to travel around the world and experience new things to push myself out of my comfort zone. I also want to be successful in my job and live life to the full!

How do you unwind outside of work? 

Outside of work, I like to keep fit by attending gym classes and going on long walks. I also enjoy socialising with friends. As well as going to music festivals.

If you would like to learn more about how Cassandra and The Unite Group can help you with your business technology needs, call us on, 0191 466 1050 or email us at info@theunitegroup.co.uk. Our team would be happy to discuss how our services could improve your company’s efficiency and take the headache of tech away from you.

Have you received great customer service from Cassandra or another member of our team recently? Why not leave us a Google review and let us know about the service you received!

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