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One-Provider IT, Phones and Mobiles for Newcastle SMEs: What Consolidation Delivers

One-Provider IT, Phones and Mobiles for Newcastle SMEs: What Consolidation Delivers

by Casey Davies | Jul 28, 2026 | Blog, IT Support Blogs

The typical Newcastle SME running 20 to 50 staff is paying four different suppliers for what one supplier could deliver: IT support from one company, phones from another, mobiles from a third, business broadband from a fourth. Four contracts, four SLAs, four...
Passkeys in Microsoft 365: How UK SMEs Roll Them Out in Q3 2026

Passkeys in Microsoft 365: How UK SMEs Roll Them Out in Q3 2026

by Casey Davies | Jul 23, 2026 | Blog, IT Support Blogs

Microsoft is turning passkeys on for every Entra ID tenant through 2026. General availability of passkey profiles landed in March. Auto-enablement across tenants that have not opted in is rolling through Q3. For UK SMEs on Microsoft 365, the decision is not whether to...
AI Quick Wins: 10 Ways to Save Time in Microsoft 365 Without Creating New Risk

AI Quick Wins: 10 Ways to Save Time in Microsoft 365 Without Creating New Risk

by Casey Davies | Jul 21, 2026 | Blog, IT Support Blogs

Half the UK SMEs we work with have paid for Microsoft 365 Copilot, Power Automate and the AI features built into Outlook, Teams and SharePoint. The other half are about to. Most organisations still aren’t seeing the time savings promised in the licence brochure...
2026 IT Policy Checklist: The Essentials You Are Missing (and Why Auditors Care)

2026 IT Policy Checklist: The Essentials You Are Missing (and Why Auditors Care)

by Casey Davies | Jul 16, 2026 | Blog, IT Support Blogs, Uncategorized

An insurer asks for your acceptable use policy. A new client wants to see your incident response plan before signing the contract. Your accountant flags during the year-end audit that there is no documented joiner-mover-leaver process. Each of these moments is the...
Microsoft 365 Licence Audit: Where UK Businesses Overpay in 2026

Microsoft 365 Licence Audit: Where UK Businesses Overpay in 2026

by Casey Davies | Jul 9, 2026 | Blog, IT Support Blogs

A Microsoft 365 licence audit for a UK business in 2026 typically finds three things: licences assigned to staff who left, users on heavier plans than they need, and add-on subscriptions nobody can name the owner of. The total overspend is rarely catastrophic. For a...
Beyond MFA: Why UK Businesses Need Phishing-Resistant Identity in 2026

Beyond MFA: Why UK Businesses Need Phishing-Resistant Identity in 2026

by Casey Davies | Jul 7, 2026 | Blog, Cyber Essentials Blogs, IT Support Blogs

Multi-factor authentication is the floor, not the ceiling. Over the last three years, UK SMEs have strengthened MFA across email, Microsoft 365 and remote access. As a result, Cyber Essentials, insurance questionnaires and high-profile breaches have pushed MFA higher...
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