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Microsoft Agent 365: A Governance Starter Pack for Copilot Agents

Microsoft Agent 365: A Governance Starter Pack for Copilot Agents

by Casey Davies | Jun 4, 2026 | Blog, IT Support Blogs

Four key controls govern Copilot Agents: who can create agents, what data they can access, who can share them, and what actions they can perform externally. Get those four right and Microsoft Agent 365 becomes a useful productivity layer for your business. However,...
Out of Office, Out of Pocket: How UK Businesses Stop BEC and Invoice Fraud This Summer

Out of Office, Out of Pocket: How UK Businesses Stop BEC and Invoice Fraud This Summer

by Casey Davies | Jun 2, 2026 | Blog, Cybersecurity, IT Support Blogs

Invoice fraud prevention is a seasonal problem for most UK SMEs, and the worst season is summer. Two of the three approvers are out, one new starter is covering the inbox, and the finance lead’s out-of-office reply tells anyone who emails that they are walking the...
AI Governance: The 10-Point Policy You Need Before Staff Use AI Tools at Work

AI Governance: The 10-Point Policy You Need Before Staff Use AI Tools at Work

by Casey Davies | May 28, 2026 | Blog, Cybersecurity, IT Support Blogs

Your staff are already using AI tools. Whether it is ChatGPT for drafting emails, an AI image generator for social media, or a browser extension that summarises documents, generative AI has entered most workplaces without a formal decision being made about it. The...
Microsoft Purview Starter Pack: 3 Labels, 2 DLP Rules and a Monthly Audit Routine

Microsoft Purview Starter Pack: 3 Labels, 2 DLP Rules and a Monthly Audit Routine

by Casey Davies | May 21, 2026 | Blog, IT Support Blogs

Most SMEs have no data classification in place. Microsoft Purview for SMEs can provide essential tools to address these challenges. Files sit in SharePoint and OneDrive with no labels, no restrictions on sharing, and no visibility into what is leaving the...
AI Readiness Check: The Infrastructure Gaps Stopping SMEs from Using AI Properly

AI Readiness Check: The Infrastructure Gaps Stopping SMEs from Using AI Properly

by Casey Davies | May 19, 2026 | Blog, IT Support Blogs

Most businesses that try AI tools hit the same problem. The tools themselves are ready. The infrastructure underneath them is not. Microsoft Copilot is powerful, but it is only as useful as the data, permissions and device estate it sits on top of.If your business has...
Making Tax Digital April 2026: What Your IT Setup Needs to Be Ready

Making Tax Digital April 2026: What Your IT Setup Needs to Be Ready

by Casey Davies | May 12, 2026 | Blog, IT Support Blogs

Making Tax Digital for Income Tax went live on 6 April 2026. If you are a sole trader or landlord with gross income above £50,000, you are now required to keep digital records and submit quarterly updates to HMRC using compatible software. The threshold drops to...
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