What is Hosted Telephony?

What is Hosted Telephony?

Hosted telephony is the latest industry buzzword, but what does it mean? The term refers to telephone systems hosted by a third party. These systems are software-based and require no hardware or cabling. Hosted telephony is a service that offers business owners the...
Patient Partner and how it can benefit your Practice

Patient Partner and how it can benefit your Practice

Patient Partner is a brand-new service that we are offering at The Unite Group. Since the pandemic, telephone appointments in medical practices have been the norm. Despite telephone appointments improving patient access, call traffic and waiting times have increased...
Hosted telephony and the BT Switch off explained…

Hosted telephony and the BT Switch off explained…

BT has recently announced that they are switching all their customers from PTSN and ISDN services to a fully digital network, as Openreach are discontinuing the old phone analogue lines by 2025. This therefore concerns all small to medium-sized businesses, and even...