Communications News & Blogs
Elevate Team Collaboration: Exploring the Synergy Between Cloud Hosted Phone Systems and Team Calling
For all businesses, effective communication is the cornerstone of success. With remote work becoming more prevalent, the need for seamless and efficient collaboration tools has never been greater. Microsoft Teams, a leading platform in this domain, offers a robust...
From Conference Calls to Cloud Calls: Transforming Team Communication Dynamics with Cloud Calls
In today's fast-paced business landscape, effective communication lies at the heart of success. As organisations strive to connect teams across diverse locations and time zones, traditional conference calls are quickly giving way to a more flexible and dynamic...
Teams Calling: Seamlessly Integrating with Cloud-Hosted Phone Systems
In today's fast-paced business world, effective communication is the lifeblood of any successful organisation. Teams Calling, is a revolutionary feature within Microsoft Teams. It has emerged as a game-changer for businesses looking to streamline their communication...
Boosting Business Communication: The Power of Cloud-Hosted Phone Systems
Introduction In today's fast-paced and interconnected business landscape, effective communication is vital for success. As technology evolves, so do the tools we use to communicate. One such tool that has gained significant popularity is the cloud-hosted phone system....
Choose Cloud Phones for Affordability and Usability: The Office Phone Affordability Solution
Introduction: In today's digital age, businesses are constantly seeking ways to streamline their operations while keeping costs in check. The advent of cloud technology has revolutionised various aspects of business, and the phone system is no exception. Cloud phones...
Why You Need a Cloud Phone System: Exploring the Benefits of Hosted Telephony
Introduction In today's fast-paced and interconnected business landscape, effective communication plays a vital role in the success of any organisation. Traditional phone systems are no longer sufficient to meet the evolving needs of businesses. This is where cloud...
Cloud Hosted Phone System vs Traditional Phone System
We understand that changing your phone system can seem like a daunting task. However, it’s important to ensure your business utilises the latest technology. In this blog, we compare the Cloud Hosted Phone System vs Traditional Phone System. Highlighting the benefits...
Take business calls, from anywhere!
In today’s fast-paced business environment, it is becoming increasingly expected that business calls are not missed. As we see an increase in hybrid working, it is important for businesses to adapt to ensure employees can work from anywhere. Ensuring no calls are...
Does my business need a cloud-hosted phone system?
Introduction Cloud-hosted phone systems have changed the way businesses communicate. They are more affordable, easier to manage and scalable than on-premises systems, but they also provide many other benefits. Here are five questions you will want to ask yourself...
The pros of a cloud-based phone system
Cloud-based phone systems are a great option for the modern business. They're less expensive than traditional landlines, web-based, and accessible from anywhere! Scalability ScalabilityOne of the biggest benefits of cloud-based phone systems is that they can scale...
How does a cloud phone system work?
A cloud phone system is a business communications solution that allows you to use your existing internet connection to make and receive calls. If you want more information on what a Cloud Hosted Phone system is you can find out in out more in our previous blog. The...
What is Hosted Cloud Telephony?
Cloud Hosted Telephony is the latest technology that allows you to do more, faster and with less hassle. You can replace your on-premise phone systems by moving them into the cloud and accessing it from anywhere. This helps businesses of all sizes. It saves money,...
What is Hosted Telephony?
Hosted telephony is the latest industry buzzword, but what does it mean? The term refers to telephone systems hosted by a third party. These systems are software-based and require no hardware or cabling. Hosted telephony is a service that offers business owners the...
Answer your business line anytime, from anywhere with Voice 365 – FAQs
Here at The Unite Group, we offer Voice 365 – our hosted telephony solution. Voice 365 is a cloud based telephone system that means your calls which can be accessed from multiple devices anywhere. The system offers an IP desk phone and Webex softphone for every user...
4 ways cloud telephony can improve the customer experience
There are many elements that need to work together to deliver an exceptional customer experience. Communication is one of the most important. Most businesses give customers a variety of communication channels to support synchronous and asynchronous communication,...
Integrated and flexible working with Voice 365 on any device
Voice 365 We have introduced a new service using Voice 365 for our customers. The Voice 365 softphone by Webex provides you with integrated features, promoting collaborative working on a daily basis. The softphone is created with the target audience of modern...
Patient Partner and how it can benefit your Practice
Patient Partner is a brand-new service that we are offering at The Unite Group. Since the pandemic, telephone appointments in medical practices have been the norm. Despite telephone appointments improving patient access, call traffic and waiting times have increased...
Hosted telephony and the BT Switch off explained…
BT has recently announced that they are switching all their customers from PTSN and ISDN services to a fully digital network, as Openreach are discontinuing the old phone analogue lines by 2025. This therefore concerns all small to medium-sized businesses, and even...