The Unite Group News and Updates
July 2022 – Newsletter
Here at The Unite Group we are always looking for ways to keep our customers up to date with the latest deals, tips, industry news as well as what our fantastic team are getting up to! We are proud to produce a monthly newsletter to do this. In this newsletter: we...
Cybersecurity – 5 reasons why your business should outsource it
Cybersecurity with The Unite Group Maintaining a strong cybersecurity posture is a significant challenge for most businesses. With complex cyberattacks becoming more common, all businesses are at risk of falling victim. To reduce this risk, businesses typically...
4 ways cloud telephony can improve the customer experience
There are many elements that need to work together to deliver an exceptional customer experience. Communication is one of the most important. Most businesses give customers a variety of communication channels to support synchronous and asynchronous communication,...
A chat with Chris, our helpdesk manager.
Following on in our meet the team series, we introduce you to Chris.Chris Nichol is our Helpdesk Manager here at The Unite Group.We recently had a chat with Chris to find out a bit more about him and his role… Growing up, what did you want to be? Growing up I always...
Make your business’s technology more accessible with these 8 tools
Every employee has their own set of needs and requirements, and it is the employer’s responsibility to accommodate them. This is especially true for employees with disabilities. Although businesses need to make accessibility accommodations for their building and...
A chat with Mike, our Technical Director
Mike, our Technical Director Following on in our meet the team series, we introduce you to Mike. Mike is our Technical Director here at The Unite Group and mostly focuses on the IT side of the business. We recently had a chat with him to find out a bit more about him...
Six common IT challenges for fast-growing businesses
Extended periods of rapid growth are positive for most businesses. It means that the business is acquiring new customers, which is driving increased revenue and better business outcomes. These periods are exciting and necessary for the longevity of a business, but it...
A chat with Chris, one of our Senior Service Engineers
Continuing on in our meet the team series, next up we introduce to you Chris one of our Senior Service Engineers. Chris joined us just over a year ago and is often out the office working on our customer sites solving any IT issues. We recently had a chat with him......
The role passwords play in a world of cybercrime
Protect your passwords against Cyber Crimes. For businesses, one weak password can be the cause of a major cybersecurity incident. Here at The Unite Group, we help businesses take measures to ensure they are doing everything possible to reduce the chance of falling...
A chat with Jack, one of our Helpdesk Engineers
Next up in our meet the team series is one of our Helpdesk Engineers, Jack. Jack joined us back in 2018 on a Technician apprenticeship and is now a fully qualified System Engineer. Jack is likely to be the friendly voice on the other end of the phone if you contact us...
Why use a cloud-based server over on-premises servers?
On-premises servers have long been the choice for businesses when choosing how best to implement their network and backup solution. Since cloud technology was introduced, we are seeing more businesses move their local servers into the cloud and onto cloud-based...
A chat with Lorraine, our Office Manager
At The Unite Group, our team is the heart of our company! So we thought we should introduce them to you. Over the next few months our blogs will allow you to get a real insight into The Unite Group, and who the people are who make our team great! First up we introduce...
Tackling Hybrid-Working with Microsoft 365
Microsoft 365 has a range of applications to help you work collaboratively and flexibly. The COVID-19 pandemic has changed the way we work completely. In two years, we have adapted from office work, to working from home and now to hybrid working. Working patterns are...
What is the difference between OneDrive and SharePoint?
OneDrive and SharePoint are both applications that use the cloud to store your data and files. By using applications, such as OneDrive and SharePoint, collaboration is increased in the workplace. Your employees can work flexibly from any location as files can be...
What is the value of Managed IT Services?
Companies choose to make use of Managed IT Services when they would like to outsource their IT to a third-party business. At The Unite Group, we understand that your Managed IT Services need to be reliable, they need to meet your business needs and more importantly,...
How We Solve Your Business’ IT Issues
At The Unite group we pride ourselves on being able to identify and solve your business’ IT issues. This is because we know that your IT systems need to be reliable, meet your business needs and be cost effective! Here is how we solve your business’ IT issues....
Haven’t called your IT Provider recently? Good!
If you’re a business owner, you will know that to keep your business running smoothly, you need an efficient IT provider the same way you need your gas and electric – it is essential. Your IT provider needs to supply your business with efficient and affordable IT...
How we deliver excellent customer service with our IT services
Not only do you rely on your IT services to maintain your IT systems and solve issues, but you also expect a certain level of customer service. Well, here at The Unite Group we go above and beyond with our customer service. We ensure the delivery of an excellent...